Accessibility Statement

Our Commitment to Accessibility

C.O.Y., Incorporated is committed to ensuring digital accessibility for all people, including those with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all of our users.

Accessibility Standards

We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities and user-friendly for everyone.

Our goal is to ensure that our website, www.coyservices.com, is accessible to people with diverse abilities, including:

Visual impairments (blindness, low vision, color blindness)
Hearing impairments
Motor impairments
Cognitive disabilities
Seizure disorders
Speech disabilities

Accessibility Features on Our Website

We have implemented the following features to improve accessibility:

Navigation and Structure

Clear Navigation: Logical page structure with consistent navigation menus across all pages

Descriptive Headings: Properly structured headings (H1, H2, H3) to help users navigate content

Skip Navigation Links: Options to skip repetitive navigation elements

Breadcrumbs: Clear page hierarchy to help users understand where they are on the site

Visual Design

Readable Fonts: Clean, legible typography (Playfair Display and Montserrat fonts) with appropriate sizing

Color Contrast: High contrast between text and background colors to meet WCAG AA standards

Resizable Text: Text can be resized up to 200% without loss of content or functionality

Responsive Design: Mobile-friendly layout that adapts to different screen sizes and devices

No Flashing Content: We avoid flashing or strobing content that could trigger seizures

Content Accessibility

Alt Text for Images: All images include descriptive alternative text for screen readers

Descriptive Links: Links use meaningful text instead of generic "click here" language

Document Accessibility: PDFs and downloadable documents are formatted for screen reader compatibility

Video Captions: Any video content includes captions or transcripts (when applicable)

Form Labels: All form fields have clear, descriptive labels

Keyboard and Assistive Technology

Keyboard Navigation: Full website functionality available via keyboard (Tab, Enter, Arrow keys)

Focus Indicators: Visible focus indicators show which element is currently selected

Screen Reader Compatibility: Compatible with popular screen readers (JAWS, NVDA, VoiceOver)

Semantic HTML: Proper HTML markup to support assistive technologies

Third-Party Content

Some content on our website may be provided by third-party services (e.g., payment processors, booking systems, embedded maps). While we strive to ensure these services are accessible, we do not have full control over their accessibility features.

Third-party services we use:

Payment processing (Stripe, PayPal)

Website hosting (Wix)

Analytics (Google Analytics)

Forms and booking tools

We encourage these providers to maintain accessibility standards and will work with them to address any accessibility concerns.

Limitations and Known Issues

Despite our best efforts, some content on our website may not yet be fully accessible. We are actively working to:

Improve color contrast in certain design elements

Ensure all PDF documents meet accessibility standards

Enhance form validation and error messaging

Test compatibility with additional assistive technologies

We regularly review and update our website to improve accessibility and address any barriers we identify.

Accessible Service Delivery

Beyond our website, we are committed to providing accessible services:

Alternative Formats:

Documents can be provided in large print, electronic formats, or other accessible formats upon request

Tax returns and business formation documents available in multiple formats

Communication Options:

Email: hello@coyservices.com

Phone: (307) 344-4335 (Monday - Friday, 9:00 AM - 5:00 PM Mountain Time)

Text message support available upon request

Video consultations with closed captioning available

Flexible Consultation Options:

In-person, phone, video, or email consultations based on your preferences

Extended time for appointments if needed

Document assistance for clients with reading difficulties

Feedback and Assistance

We welcome feedback on the accessibility of our website and services. If you encounter any accessibility barriers or have suggestions for improvement, please let us know:

Contact Information:

Email: hello@coyservices.com (Subject: Accessibility Feedback)

Phone: (307) 344-4335

Mail: C.O.Y., Incorporated, 30 N Gould St, Ste 60655, Sheridan, WY 82801

When contacting us about accessibility, please provide:

The specific page or feature you're having trouble with

The type of assistive technology you're using (if applicable)

A description of the problem you encountered

Your contact information so we can follow up

We will respond to accessibility feedback within 2 business days and work to resolve any issues as quickly as possible.

Ongoing Efforts and Commitment

Accessibility is an ongoing effort. We are committed to:

Regular Testing:

Conducting regular accessibility audits using automated and manual testing

Testing with various assistive technologies and devices

Gathering feedback from users with disabilities

Staff Training:

Training our team on accessibility best practices

Ensuring all content creators understand accessibility requirements

Staying current on accessibility guidelines and technologies

Continuous Improvement:

Prioritizing accessibility in all website updates and new features

Addressing accessibility issues promptly when identified

Updating this statement as we make improvements

Community Engagement:

Listening to feedback from users with disabilities

Consulting with accessibility experts when needed

Participating in accessibility initiatives in the small business community

Legal and Compliance Information

C.O.Y., Incorporated strives to comply with:

Americans with Disabilities Act (ADA): Title III requirements for places of public accommodation

Web Content Accessibility Guidelines (WCAG) 2.1 Level AA: International standard for web accessibility

Section 508 of the Rehabilitation Act: Federal accessibility standards (where applicable)

We recognize that accessibility is not only a legal requirement but a moral imperative to ensure equal access for all entrepreneurs seeking our services.

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you have the right to file a formal complaint:

Internal Complaint Process:

Submit a written complaint to hello@coyservices.com

Include detailed information about the accessibility barrier

We will investigate and respond within 10 business days

External Complaint Options:

You may also file a complaint with:

U.S. Department of Justice: www.ada.gov

U.S. Department of Health and Human Services (Office for Civil Rights): www.hhs.gov/ocr

We prefer to resolve accessibility issues directly and encourage you to contact us first so we can address your concerns promptly.

Updates to This Statement

We will update this Accessibility Statement when we make significant changes to our website or accessibility features. The "Last Updated" date at the top of this page indicates when the most recent changes were made.

Additional Resources

For more information about web accessibility, visit:

Web Accessibility Initiative (WAI): www.w3.org/WAI

ADA National Network: www.ada.gov

WebAIM (Web Accessibility In Mind): www.webaim.org

Section508.gov: www.section508.gov

Our Values in Action

At C.O.Y., Incorporated, accessibility reflects our core values:

Integrity First — Ensuring everyone has equal access is the right thing to do

Family-Centered — We welcome all entrepreneurs as family, regardless of ability

Excellence in Everything — Accessibility is a key component of excellent service

Education Over Sales — We want everyone to access our educational resources

Results-Focused — Removing barriers helps all our clients succeed

"Every entrepreneur deserves equal access to the resources they need to build their business. We're committed to making that a reality." — C.O.Y., Incorporated Team

Questions about accessibility? Contact us at hello@coyservices.com or (307) 344-4335.

This Accessibility Statement was last updated on February 7, 2026 and reflects our current accessibility efforts and commitments.